Reviews

Great Customer Service and Easy Use! I really appreciate the ease of running reports and then showing them to my employees. It makes it so much easier.

It is a GREAT program! It is how we manage our time sheets, and it is really simple to navigate around. A great business tool!

Overall, EPAY Systems is a real partner willing to go the extra mile with us to ensure our success. Flexibility of the company to help partner with us meet our needs and streamline our business requirements. Implementation team was excellent in leading us through our conversion. Streamlining business processes for our external stakeholders is a problem that we’ve been able to solve using EPAY Systems . We've been able to put in place an efficient process where our stakeholders now have access to enter information that they were submitting via forms. This simple change has allowed our staff to focus on more strategic, value added tasks where before they were focused on more administrative tasks.

Its interface is quite simple and easy to use, which allows me to do a fairly simple navigation through the entire system. Entering the system for the first time is quite simple and practical, and the customer service team is quite responsive when it comes to solving any type of unforeseen event that comes our way. It has helped me maintain a better order in the administrative part of my company, which has helped me greatly with all the administrative management of the company.

As a Senior Accountant / Accounting Manager using EPay HCM for a year now, I like the following: - I like that the payroll reporting is available and customizable to create and manage our multiple companies' payroll postings. - I like that payrolls are produced accurately and timely for our companies located in multiple states in the U.S -I like that Epay HCM takes the responsibility of filing federal, state, and local tax returns and making timely and accurate tax payments on behalf of our companies. - It offers the best prices for the best payroll service.

Easy to use, Great customer service, everything needed is easily accessible and fast. Great clock-in/out time-schedule manager and very easy to use.

The flexibility of the system is pretty amazing when you consider their cross section of clients and the varying requirements. When we have a new requirement we can work directly with their development team to get the work done as needed. They are quick to respond and assist in anyway. Just as amazing is the low cost of having them create the custom. Very happy with their efforts and responses.

The auto shift rounding feature saves time and effort when doing payroll edits, I love that I am able to pre-enter my teams schedule and Epay takes care of most adjustments! We have reduced our waste and cost by eliminating paper time cards. We have also realized time saving benefits by eliminating the need to manually enter time cards weekly.

There are many benefits to using the EPAY HCM if your company utilizes them. Employees can change their address, print W-2s, keep track of PTO, adjust exemptions, among many other tasks should they choose to utilize. This takes a lot of trivial tasks of the HR department and allows employees to be in charge of their own personal info and in the know now

EPAY HCM has made my life easier to evaluate the labor for all my locations. The detailed reports make it easy to figure out where issues may be coming from. Easy to navigate, and make corrections. Every week, I realize more benefits of utilizing the tools on here. It has enabled me to teach my managers to become more effective in controlling labor and meeting their budgets

EPAY HCM provides streamlined employee onboarding which simplifies the hiring process and saves us time (and paper!) The integrated Time & Labor software facilitates payroll processing and gives us the tools to budget and manage labor hours easily with smart checks and balances built-in. Additional resources provided through HR360 are also invaluable to managing risk in our organization. But EPAY's support team is what makes the difference- knowledgeable and competent staff are always ready to assist with any changes or troubleshooting.

EPAY is pretty user friendly - after being trained for 3 days, I was ready to jump in and start using it. We use EPAY primarily for associates to clock in and out and manage the payroll process. The customer support is definitely better than average. I submitted a help ticket and received a response back within an hour. One quick phone call and my issue was resolved successfully. I like that I can pull a report very quickly showing all of my active employees - this has come in handy for a lot of different applications.

I enjoy working with the Customer Support Team. They are polite and patient, even if you ask the same question over again. The responses usually include screen print and examples, or they will call you and walk you through the functionality, which is helpful as it allows you to ask questions as you go. They truly do get to know the client and the business practices of the client which gives you confidence that your answer is the correct one the first time. As long as the underlying functionality already exists you can change the way the tools work with a few clicks. They have delivered a custom report writer which is a helpful tool.

Well Customer Service is always Excellent, and when it comes to the navigation, everything you need is always at your fingertips. Never had any glitches or problems and I would definitely recommend EPAY to Anyone... Especially if you are a company in search of : an accurate payroll system !!

It's almost like doing business with a small, family-owned business. Customer service reps are engaged, responsive and knowledgeable. I rolled my eyes when I saw that it was going to be a call back but my phone rang less than 5 minutes later and a few minutes after that my problem was solved. Thank you.