“Business services” is a broad industry category that includes business units that deliver services to business customers. This category encompasses a wide range of vastly different business services, from cleaning and maintenance to data processing to security.
However, many business service companies have at least one business characteristic in common – many employ hourly workers who work at different sites, on different schedules. This introduces unique challenges for HR departments. Fortunately, business services companies can now rely on EPAY Systems’ full human capital management system or workforce management software to track time and attendance, manage employees, streamline payroll processing, and safeguard compliance.
HR Challenges in the Professional Business Services Industry
HR departments in the business services industry face a number of HR challenges, including:
- Attracting and recruiting skilled applicants
- Retaining top talent
- Raising employee morale
- Maintaining production levels
- Reducing worker burnout
- Providing competitive compensation and benefits
- Managing schedules and shifts
- Keeping labor costs including overtime down
- Providing upward mobility
- Cutting costs per hire
- Managing compliance
Together, all of these issues can bring productivity and innovation to a halt, creating huge obstacles for business services companies. EPAY Systems’ human capital management and workforce management solutions manage every aspect of your HR in one fully integrated platform. Our software can help you optimize your workforce, cut administrative costs, and ease your overall HR burden.
Our seamlessly integrated human capital management system features:
- Recruiting and applicant tracking
- Employee onboarding
- Benefits administration
- HR management
- Time and attendance tracking
- Payroll and taxes
- ACA compliance
- Performance management
Along with our HCM solutions, you’ll get outstanding customer support, free of charge, 24 hours a day, 7 days a week, 365 days a year. There are no mystery fees or surprises with our pricing. You pay one simple fixed rate per employee, per month.
Flexible Business Services Workforce Management System
Our flexible workforce management software can conform to any labor environment to keep you in control of your workforce and in compliance with labor laws. By staying on top of your overtime costs and efficiently managing schedules, our system can help you reduce labor costs by up to 5% or more. No matter what type of business services your company provides, we can configure our cloud-based system to meet your business needs. Our workforce management system features include:
- Budget and job costing
- Employee scheduling
- Flexible pay rules
- Reporting and labor analytics
- Alerts and messaging
- Wage and hour compliance
- Mobile time management
- Affordable Care Act toolkit
- Employee points tracking
Our system gives you real-time visibility, so you can maintain control of every shift and site as well as control costs and improve customer service. We can help you streamline your payroll processes by eliminating manual calculation errors and multiple imports and exports and seamlessly integrating automated time sheets. Built-in compliance safeguards and tight controls on timesheets help you reduce exposure to wage and hour lawsuits and avoid compliance pitfalls.
Simply stated, EPAY Systems’ human capital management solutions can help you optimize your workforce, reduce costs, control compliance, and make HR’s job easier.
Contact us today for a free demo, and find out what our HR systems can do for your business.